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Privacy Policy – Flappy Casino

Flappy Casino Canada (“we,” “our,” or “the Company”) is committed to protecting the privacy and personal information of our players. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.

By using our platform, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of the site and associated services.

1. Information We Collect

When you register and use Flappy Casino Canada, we may collect the following types of personal information:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Residential address

  • Identification documents (for verification)

  • Payment and transaction details

  • IP address and geolocation data

  • Device and browser information

  • User preferences and activity on the site

2. How We Use Your Information

We use your personal information to:

  • Verify your identity and age eligibility

  • Create and manage your player account

  • Process deposits and withdrawals securely

  • Communicate with you regarding your account, promotions, and updates

  • Detect and prevent fraud, money laundering, or other illegal activities

  • Personalize your gaming experience and tailor promotional content

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your information based on one or more of the following legal grounds:

  • Your consent (e.g., marketing communications)

  • Performance of a contract (e.g., providing gaming services)

  • Legal obligations (e.g., anti-money laundering laws)

  • Legitimate interest (e.g., site improvement and fraud prevention)

4. Data Sharing and Disclosure

We may share your information with trusted third parties, including:

  • Payment providers for processing transactions

  • Identity verification services

  • Licensed game providers

  • Regulatory bodies and law enforcement (when legally required)

  • Marketing platforms (only with your consent)

We do not sell your personal data to third parties.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Inactive accounts may have data stored for a minimum of five years, in accordance with anti-money laundering laws.

6. Cookies and Tracking Technologies

Flappy Casino uses cookies and similar technologies to enhance user experience, collect usage data, and provide targeted marketing. Cookies allow us to:

  • Remember your login details

  • Monitor site traffic and usage behavior

  • Improve functionality and performance

You can control your cookie preferences via your browser settings.

7. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to inaccurate data

  • Request deletion of your data (subject to legal limits)

  • Withdraw consent for marketing communications at any time

  • File a complaint with a relevant privacy authority

To exercise your rights, please contact us at [email protected].

8. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for data transfers

  • Firewalls and intrusion detection systems

  • Two-factor authentication for sensitive actions

  • Internal access controls and monitoring

Despite these measures, no system can guarantee 100% security. Users are encouraged to maintain strong passwords and notify us immediately of any suspicious account activity.

9. International Data Transfers

Your personal data may be transferred and stored in jurisdictions outside of Canada. When this occurs, we ensure appropriate data protection safeguards are in place, in accordance with applicable laws.

10. Updates to This Policy

This Privacy Policy may be revised to reflect changes in legal requirements, technologies, or our business practices. Any significant updates will be communicated via the website or directly to you.

Effective Date: April 16, 2025
Last Updated: April 16, 2025